Friendly, Fast and Reliable
R.M.M’s aim is to ensure
Friendly, Fast and Reliable service to any customer who walks through the doors.
No matter the size or complexity of any problem, R.M.M’s friendly professionals will help provide sound building and DIY advice to the best of their abilities.
Both of R.M.M’s hardware stores are stocked with all the necessary building materials, hardware and DIY essentials needed to build or renovate any building from foundation to roof. R.M.M stocks over 10 000 items and is able to source thousands more if customers require a product not available in store.
R.M.M has a fleet of 15 trucks across its two branches. The organisations has the capacity to deliver half, 1, 4, 6, 12 and 20 cubes of sand at a time, 5 000 and 10 000 bricks off crane trucks, 8 ton flat bed trucks for cement and lintels and smaller 4 ton trucks for the delivery of smaller items. Keeping with its core value offering of friendly, fast and reliable service, R.M.M believes in a 24 hour turnaround time on all its deliveries to contractors and customers. R.M.M understands that the building industry is unpredictable and presents many challengers for builders and clients alike. That is why R.M.M is not just another supplier for customer’s project, but rather a partner through the journey of building their dreams.
At R.M.M the customer’s experience through the entire supply processes is the company’s key value proposition. R.M.M’s belief is that if the customer is not beyond satisfied at every stage of their experience, and if expectation is not just met but exceeded, the job has not been done to the best of the organisations ability.
Miguel De Abreu, the founder of R.M.M stands testimony to this fact, “for the last 20 years, R.M.M’s doors open at 4.30 in the morning, Monday to Saturday, ensuring we are there to help the customers who begin their days early when everyone else is still asleep.” Miguel continues to say that, “we want to partner with people who don’t just believe in ordinary, but instead, only accept and expect the extraordinary.” Furthermore, Miguel believes that “consistency and hard work is what drives the very existence of R.M.M,” and that “aiming for average will only get you average.”
Being Friendly, Fast and Reliable goes beyond just service to our valued customers. R.M.M has a family orientated way of doing business, where trust is a big factor when dealing with people. Where ethical business practices and trust meet, R.M.M is happy to do business and go beyond expectations for any individual.
